Refund Policy
Updated on July 7, 2024
At Viewtiful Day, we strive to ensure your satisfaction with our services. If you are not happy with your purchase, we offer refunds within the first 30 days of your purchase. To initiate the process, please contact our support team.
Please note the following exceptions where refunds may not be possible:
- The service has already been fully delivered.
- Free credits were used.
- There has been a violation of our Terms of Service.
- Any decrease in followers, subscribers, likes, views, or watch hours is not subject to a refund. We provide a warranty service to refill any decreased amount to ensure customer satisfaction.
How to Request a Refund:
To request a refund, contact our support team with detailed information about your order. If your refund request is approved, we will process the refund to your original payment method within 7-10 business days.
Important Considerations:
- We reserve the right to decline refund requests in certain cases, particularly if there is evidence of misuse or multiple refund requests from the same customer.
If you encounter any issues with our services, please contact our support team at grow@viewtifulday.com within 30 days of your purchase. We are committed to resolving any problems to ensure your satisfaction.